Insights
Perspectives on process improvement, project delivery, change management, and AI strategy — from operators, not analysts.
Coming soon
We're writing our first batch of articles now. Here's what's on deck:
Process Improvement
Claim denials cost U.S. healthcare providers $262 billion annually. Most denial management focuses on the appeals process — but the real leverage is upstream, in the processes that generate the claims in the first place.
AI Strategy
The AI hype cycle in healthcare is real — and most of it is noise. Here are the tools we've seen produce measurable results in live operations, and what makes them different from the ones that don't.
Project Delivery
Mid-market companies face a staffing paradox: the system rollout is too complex for internal project management but not large enough to justify a full-time senior PM hire. Fractional project management solves this — if you pick the right model.
We publish about twice a month. Process improvement frameworks, project delivery lessons, AI adoption patterns, and change management tactics — all from live engagements, not theory.